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Website Terms of Use

Read the sections below to find out more.

Last updated: 5 February 2026

These Terms of Use define the conditions for accessing and using the website www.hellocandle.com (the “Website”).


Browsing the Website constitutes full acceptance of these terms by the user.

The Website is published by:

Hello Candle SARL

Rue du Valentin 25

1400 Yverdon-les-Bains

Switzerland


Commercial register: CH-550.1.191.612-9

Email: contact@hellocandle.ch

Telephone: +41 24 438 08 98

The Website is available free of charge to any user with internet access.

Hello Candle reserves the right, at any time and without notice, to:


• suspend, interrupt or restrict access to the Website

• change or remove any content

• carry out maintenance


Hello Candle cannot be held liable for temporary or permanent unavailability of the Website.

The user agrees to use the Website:


• in accordance with applicable laws and regulations

• fairly and respectfully

• without infringing the rights of Hello Candle or third parties


In particular, it is strictly prohibited to:


• use the Website for unauthorised commercial purposes

• attempt to gain fraudulent access to the Website’s systems

• disrupt the Website’s operation

• extract, collect or reproduce data or content without permission

The Website and all its content, including text, images, photographs, visuals, graphics, logos, videos, sounds, structure, design and code, are protected by intellectual property rights and are the exclusive property of Hello Candle SARL or its partners.


Any reproduction, presentation, adaptation, distribution or exploitation, in whole or in part, without prior written permission is strictly prohibited.

Information published on the Website is provided for guidance.

Hello Candle endeavours to ensure its accuracy but does not guarantee that it is complete or continuously up to date.


Product images and descriptions are not contractually binding and may change.

Hello Candle accepts no liability for:


• errors, omissions or inaccuracies in the information

• direct or indirect damage resulting from use of the Website

• technical malfunctions

• viruses or harmful elements


The user is solely responsible for their use of the Website.

The Website may contain links to third-party websites.

Hello Candle has no control over those websites and accepts no liability for their content, services or practices.

Use of the Website may involve the collection of personal data.

Details of processing are set out in the Privacy Policy available on the Website.

The Website may use cookies or similar technologies to improve the user experience, measure audience activity and provide relevant content.


Users may configure their browser to refuse or restrict cookies.

Hello Candle implements reasonable measures to secure the Website.


However, the user acknowledges that using the internet involves risks and agrees to access it at their own risk.

Hello Candle reserves the right to amend these Terms of Use at any time.

The applicable terms are those in force when the user browses the Website.

These Terms of Use are governed by Swiss law.


Any dispute concerning their interpretation or performance is subject to the exclusive jurisdiction of the courts of the canton of Vaud, subject to appeal to the Federal Supreme Court.

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