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FAQ

Every creation tells a story of passion and offers a fragrance experience full of emotion, close to nature. This page guides you to the right answers and the creations that suit you.

A question about our scented creations?

Maëlle
Candle maker

“I design and make your products every day, and I’ll be happy to help by answering your questions.”

Candle

For questions about our candles, how to use them, fragrance diffusion and candle care.

FAQ

Scent

Find answers about our home fragrances, how to use them and their intensity.

FAQ

Soap​

Helpful information about our scented soaps, their formulas, fragrances and use.

FAQ

General questions​

Practical information about purchases, delivery, returns and our services.

FAQ

Another question about our scented creations?

If you have not found the answer, we will be delighted to help.

Our commitments

The art of fragrance

We craft fragrance experiences full of emotion, designed to bring beauty to everyday life.

Transparency & trust

We openly share information about our products’ composition, their packaging and the craftsmanship behind them.

Quality & care

Quality is at the heart of every creation, supported by the exacting standards of our Swiss craftsmanship.