FAQ
Your questions about our home fragrances
Find answers to the most common questions to help you use our home fragrances and enjoy your fragrance experience.
About our room sprays
A room spray is designed to scent a spaceinstantly. Unlike candles or diffusers, it works immediately, letting you create an atmosphere in the moment: welcoming guests, refreshing a room after cooking, preparing for an evening or simply bringing fragrance to everyday life.
Our room sprays are made with natural grain alcohol from sustainable crops, combined with high-quality fragrances developed with exceptional perfumers. Their formula isfully concentrated, with no added water, for precise, intense and elegant fragrance diffusion.
Alcohol allows fragrance to diffuse quickly, precisely and cleanly into the air. It evaporates naturally, carrying the fragrance notes and revealing their full richness without leaving residue.
Yes, glass is recyclable. Simply remove and keep the spray mechanism before recycling the bottle. A small step towards a more responsible approach.
No. None of our room sprays are tested on animals. This commitment reflects our people-centred approach to craftsmanship and our wish to create fragrances with respect for living things.
Every creation is madeby hand in Switzerland, in our Grandson workshops. Meticulous craftsmanship, driven by a passion for fragrance and attention to detail, creates an authentic, premium scent experience.
Yes. We useSwiss plant-based grain alcohol, from sustainable crops. This choice reflects our craftsmanship and commitment to quality, delivering a pure, authentic fragrance experience.
Our fragrances are developed in close collaboration with artisan perfumers in Grasse, the historic home of perfumery. Renowned for their exceptional expertise, they create balanced, nuanced compositions. We then work with these scents in our Swiss workshop to create fragrance experiences full of emotion.
Our fragrances are carefully selected and guaranteedfree from phthalates and CMR substances. Combined with plant-based grain alcohol, they are designed to offer an elegant, emotional fragrance experience with wellbeing in mind.
Our fragrances are designed to offer a balanced presence. They fill a space elegantly without becoming overpowering, creating a subtle fragrance experience true to our approach to perfumery.
Using our room sprays
We recommend starting lightly, allowing the fragrance to settle naturally into the space.
For a small room,1 to 2 spraysare enough.
For a medium-sized room, use2 to 4 sprays.
For a large space,4 to 6 spraysprovide even fragrance diffusion.
It is better to add gradually than to saturate the air.
Before the first use, release the safety lock by turning the nozzle, then gently shake the bottle to blend the formula. Spray a few times to prime the pump.
Spray a fine mist into the air from a distance to release the fragrance instantly and create an elegant atmosphere.
Yes. Your first bottle comes with a spray trigger. For subsequent purchases, you can choose arefill bottle, keep the spray mechanism and recycle the old bottle.
Some fragrance components can naturally settle over time. Shaking the bottle blends the formula before use, ensuring consistent diffusion true to the fragrance.
We recommend always sprayingupwards, directly into the air, allowing the fragrance to settle gently into the space.
Some fragrances contain natural pigments that may mark furniture or fabrics on direct contact.
Our room sprays are made with plant-based alcohol and require a few simple precautions for safe use.
Always spray from a distance, directly into the air. Do not use near a flame, a burning candle or a heat source. Keep the bottle away from sunlight and heat.
Avoid contact with eyes and skin. In the event of accidental contact, rinse thoroughly with clean water.
Around children or pets, use fragrance sparingly, ventilate the room regularly and avoid spraying their belongings or resting areas. Some animals may be particularly sensitive.
Keep the product out of reach of children and use it in a ventilated space to enjoy the fragrance experience.
About our reed diffusers
A reed diffuser is designed to scent a space continuously and naturally. Through the reeds, the fragrance gradually diffuses into the air, creating a lasting, balanced atmosphere, without a flame or spraying. It creates a subtle, constant fragrance atmosphere, ideal for everyday life.
Our reed diffusers are made withfragrances developed with perfume houses in Grasse, blended into a base of natural grain alcoholand carefully selected ingredients. This formula providesbalanced, lasting fragrance diffusion, with consideration for your home and the desired fragrance experience.
Alcohol allows fragrance to diffuse quickly, precisely and cleanly into the air. It evaporates naturally, carrying the fragrance notes and revealing their full richness without leaving residue.
No. None of our reed diffusers are tested on animals. This commitment reflects our people-centred approach to craftsmanship and our wish to create fragrances with respect for living things.
Every reed diffuser ishandcrafted in Switzerland, in our workshops inGrandson. Meticulous craftsmanship, driven by a passion for fragrance andattention to detail, creates anauthentic, premium fragrance experience.
Yes. We useSwiss plant-based grain alcohol, from sustainable crops. This choice reflects our craftsmanship and commitment to quality, delivering a pure, authentic fragrance experience.
Our fragrances are developed in close collaboration with artisan perfumers in Grasse, the historic home of perfumery. Renowned for their exceptional expertise, they create balanced, nuanced compositions. We then work with these scents in our Swiss workshop to create fragrance experiences full of emotion.
Our fragrances are carefully selected and guaranteedfree from phthalates and CMR substances. Combined with plant-based grain alcohol, they are designed to offer an elegant, emotional fragrance experience with wellbeing in mind.
Our fragrances are designed to offer a balanced presence. They fill a space elegantly without becoming overpowering, creating a subtle fragrance experience true to our approach to perfumery.
Using our reed diffusers
When using it for thefirst time, remove thebottle stopperand insert thereedsto achieve the desired fragrance intensity.
The more reeds you use, the more intense thefragrance diffusionwill be.
Then allow the reeds toabsorb the fragrancefor a few hours beforeturning them overto activate diffusion.
After that, we recommendturning the reeds over about once a week.
The number ofreedsdepends on the desired fragrance intensityand thesize of the room.
For a stronger fragrance or a larger space, use more reeds.
For a softer atmosphere or a smaller room, use fewer reeds to achievebalanced fragrance diffusion.
We recommendturning the reeds over about once a weektorefresh the fragrance diffusion. This simple step helps maintaineven, balanced fragrance diffusionover time.
The fragrance generally lasts around2 to 3 months, depending on the surroundings, theroom temperatureand thenumber of reeds used. Appropriate use allows you to enjoygradual, lasting diffusionof the fragrance.
How quickly a diffuser is used up depends on several factors, includingambient temperature, theair circulation, exposure to sunlightor thenumber of reeds used. In a warm or well-ventilated space, the fragrance naturally evaporates faster, which can increase consumption.
We recommend refilling your diffuserwhen only a small amount of fragrance remainsin the bottle, around2 cm. This helps preserve thequality of the fragranceand ensureoptimal diffusion.
To change fragrances, empty the bottle completely, clean it thoroughly and allow it to dry before adding the new fragrance.
Always empty and clean the bottle before refilling.
We recommendreplacing the reeds when refilling, especially whenchanging fragrances. Over time, reeds absorb fragrance and can affect thequality of diffusionor the character of a new fragrance.
For safe use, place your diffuser on astable surface, away fromheatand thedirect sunlight.
Avoidcontact with delicate surfaces, as the liquid may leave marks.
After handling,wash your hands.
Keep the diffuser in adry place, atambient temperature, to preserve the fragrance quality and diffusion.
Still have a question?
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